designing ai that helps without taking over: the ai intervention layer.
how to decide when to intervene, what to say, how to calibrate trust, and how to measure whether the help actually helped. → part 3 of 5
coming soon...ink'd thoughts
how the cognitive awareness and behaviour detection layers of the cognitive support ux framework
you have just finished a usability study. six participants. three core tasks. screened for the right profile, real scenarios, think-aloud running the whole time. → part 2 of 5
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introducing cognitive support ux: a framework for designing interfaces that help people actually…
there is a moment every product designer knows exists, but rarely gets to witness in real time. → part 1 of 5
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